Privacy Policy

privacy policy

Privacy

GlaxoSmithKline Website Privacy Statement

Updated: July 2015

GlaxoSmithKline (GSK) respects the privacy of visitors to its websites and is committed to the protection of their personal information. This Privacy Statement explains the data collection, transfer, processing, use, disclosure, and security practices of the ‘gsk.com’ website (the “Site”).

Note that this Privacy Statement does not apply to information collected from offline resources and communications.

Binding nature

By accessing and using the Site, you agree and consent to the collection, transfer, processing, use and disclosure of your personally identifiable information as outlined in this Privacy Statement.

Description of the information GSK may collect and how it is used:

Information we collect from visitors to our website

GSK directly collects personally identifiable information (i.e. information from which you can be identified, such as name, address, telephone number or e-mail address) only when it is asked for and/or you voluntarily submit it to us on this Site. We may use the information to respond to your requests,; improve our level of service and the content of our Site; provide you with tips, helpful information, product news and updates; notify you of new GSK products and services (where you have agreed to this); seek your views on our products and services; consider your application for employment; and for our own administrative and quality assurance purposes.

This Site is not intended or designed to attract children under the age of 18. We do not knowingly collect personally identifiable information via this Site from visitors in that age group without the explicit consent of a parent or guardian.

GSK also automatically collects (where available) information about your browser type and operating system, websites you visited before and after visiting the Site, standard server log information and IP Address (see below). This information is aggregated to gather data such as the total number of visits to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' internet service providers. We use this information, which remains in aggregate form, to understand how our visitors use our Site so that we may improve it and the services we offer. We may also share this aggregated information with other companies within the GSK group and with other third parties.

Use of IP addresses

An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your organisation's local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.

GSK, or third party companies acting on behalf of GSK, may collect IP addresses for the purposes of systems administration and analyse the use of our Site. We also may use IP addresses to identify users of our Site when we feel it is necessary to enforce compliance with the Site's terms of use, or to protect our service, Site or other users.

Cookie policy

Updated: July 2015

GSK uses cookies to improve the experience for visitors to our websites, including websites that can be accessed through our mobile applications, and has published this Cookie Policy. It explains what cookies are and how we use them on our websites. If you don’t want to receive cookies while browsing our website, you can modify your browser and/or mobile device settings so that it notifies you when receiving cookies or you can choose to restrict or block cookies.

Cookies are tiny files, composed of a string of letters and numbers, placed on your computer by web page servers. They enable the website owner to distinguish you from other users of the website. Cookies cannot be executed as code or used to deliver viruses and they cannot enable us to access your hard drive. We cannot read any information on your hard drive even if we store cookies there.

The data generated through cookies on GSK websites can be used for various purposes including the following:

Strictly necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website and saving items to a shopping basket.

Performance

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often and if they receive error messages. They are used to improve how a website works in future versions.

Functionality

These cookies allow the website to remember choices you make such as user name, language or region you are in and provide a more enhanced personal experience.

Targeting or advertising

These cookies are used to deliver content more relevant to you and your interests.

We don’t permit any third parties to advertise on our website but we cannot control advertisers that are allowed by internet service providers to advertise whilst you are browsing on the internet.

GSK is required by law to obtain your consent for all types of cookies that we place other than those that are “strictly necessary”. 

You can learn more about how to manage your cookies by visiting the Help function of your browser, the settings of your mobile device or you can visit www.aboutcookies.org which provides detailed information on managing cookies on popular browsers. Please be aware that parts of our websites may not function correctly if you disable cookies.